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Customer Service Team Lead - Eastern Europe (m/f/d)
Aktualität: 17.03.2023


17.03.2023, Europcell GmbH
Customer Service Team Lead - Eastern Europe (m/f/d)
Lead, manage and develop the Eastern Europe team of currently 6 employees Coordination and control of the daily business in close cooperation with the sales department Continuous development/optimisation of our customer service processes Independent, structured processing of worldwide trading transactions including the preparation of orders, order confirmations, customs clearance documents, delivery papers and invoices Coordination of transports and creation of transport orders Direct daily contact with our domestic and foreign business partners Support of the sales department in the processing and initiation of purchasing and sales transactions
You have completed a commercial apprenticeship - preferably in a logistics company or in the field of foreign trade - or have a comparable university degree You have at least 5 years of professional experience in the import / export business and already have experience in managing employees Fluent in spoken as well as written English and Russian - knowledge of German desirable Service-oriented and independent working method A quick perception, analytical thinking and a structured and precise way of working Good communicative, intercultural and social skills Pleasure in a new challenge and the daily cooperation with customers, suppliers, agents and sales Team spirit and flexibility



Customer Service Team Lead - Eastern Europe (m­­/­­f­­/­­d)