System Support Engineer (m­­/­­f­­/­­d)

Responsible to manage key new customer ramps with strong local presence as well as on site customer presence Highest point of escalation for our customer, you deliver technical solutions to address customer needs You utilize diverse skills, from strong technical background, tactical execution up to project management to solve the customers issues in a timely manner Responsible to solve system turn on and ramp up issues Accountable for technical escalation management including customer communication Provide subject matter expertise in defining training needs and deliver HW maintenance training