Junior IT Service and Process Manager (m/f/x) Division Operational Excellence

85609 Aschheim, 80331 München
15.04.2019

Daten dieser Anzeige

Job-ID: 010040677
Junior IT Service and Process Manager (m/f/x) Division Operational Excellence

Wirecard Technologies GmbH

Germany

https://jobs.wirecard.com/jobs/wirecard/wirecard/anzeige.php?anz_id=645

Owner of the IT Service Management processes worldwide - Agree scope of the IT services management processes, function, the items that are to be controlled, and the information that is to be recorded Plan and manage population and ensure regular housekeeping of the corporate CMDB Conduct requirement analysis, process review and fit gap analysis Ensure that changes to the IT Service management methods and processes are properly approved and communicated Set-up interfaces with incident management, change management, problem management, configuration management, network management and release management Produce management information, including KPIs and reports Technical Implementation of IT Services in our ITSM Suite

Junior IT Service and Process Manager (m/f/x) Division Operational Excellence The company Become a part of Wirecard Would you like to work for an international FinTech company and play an active role in shaping the future of payment? In that case, we look forward to you joining our team as we are constantly on the lookout for dedicated, talented people who share our vision. As a software and IT service provider listed on the DAX of the Deutsche Börse, Wirecard AG, based in Aschheim near Munich, is one of the globally leading independent providers of outsourcing and white label solutions for payment innovations. Wirecard Technologies GmbH combines the technology of our products and solutions. Wirecard Technologies GmbH's team members develop and promote our software of the future, to meet the needs of paying customers worldwide, to fulfill our product lines and to develop the IT infrastructure. To strengthen our team in Aschheim/Munich we are seeking to recruit an Junior IT Service and Process Manager (m/f/x) Division Operational Excellence Your Duties Owner of the IT Service Management processes worldwide - Agree scope of the IT services management processes, function, the items that are to be controlled, and the information that is to be recorded Plan and manage population and ensure regular housekeeping of the corporate CMDB Conduct requirement analysis, process review and fit gap analysis Ensure that changes to the IT Service management methods and processes are properly approved and communicated Set-up interfaces with incident management, change management, problem management, configuration management, network management and release management Produce management information, including KPIs and reports Technical Implementation of IT Services in our ITSM Suite Your profile University Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or several years of work experience Required knowledge of working with ITSM applications, including strong technical implementations skills, preferable with BMC Remedy High process and project orientation Solution orientation, strong organizing and keeping track ability Effective team orientation combined with independence, as well as a high degree of communication skills and social competences; enjoy working in a team ITIL certification and IT operations background is a plus What we offer Challenging and diverse tasks with scope for introducing your own ideas and experience An excellent working atmosphere in a highly-motivated and successful team with an international company culture Further professional and personal development at one of the world's leading providers of payment processing An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events Your application Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen. Have we awakened your interest? If so please use our short online form to send us your application. Wirecard Technologies GmbH Ms. Julia Heilmann Phone: +49 / 89 / 4424-191274 Einsteinring 35 85609 Aschheim APPLY NOW  > www.wirecard.com

IT/ EDV Hardware & Netzwerke

IT/ Softwareentwicklung

Kundendienst/ Service

Ingenieurwesen

IT/ Software

Angestellter/ Fachkraft

Vollzeit

85609 Aschheim

80331 München