1 Jobs gefunden für teamleiter-it-service-management

Define and manage the operational support roles for workplace services Lead, coach and develop direct reports, and oversee contract resources​ Identify, monitor, publish, and manage goals and measurements to show improvements to workplace operations Collaborate with service providers to define and manage service operations efficiently across teams Act as a process owner and operate service management processes Ensure processes are in place to escalate and drive resolution for issues Partner with functional areas to support employees - including other IT teams, facilities, and HR Responsibility for lifecycle management (acquisition, setup, deployment, repair, collection and retirement) of digital workplace hardware and software Observe new technology trends that should be brought into the workplace operations team to improve business processes Consolidate operations capabilities in complex enterprise organizations to improve efficiency Delivery of hybrid working excellence to improve customer and user experiences​