Customer Success Consultant/Manager DACH (m/f/x)

80331 München
25.02.2021

Daten dieser Anzeige

Job-ID: 020292850
Customer Success Consultant/Manager DACH (m/f/x)

via 3C - Career Consulting Company GmbH

Germany

https://3cneu.hr4you.org/job/apply/1475?page_lang=de&utm_campaign=jobware&utm_source=jobware&utm_medium=jobware

Assume revenue responsibility for a mixture of both Corporate & Enterprise customers with a focus on the DACH region. You will understand their businesses to achieve quarterly and annual renewal and expansion targets. Define and execute your strategy for maturing and expanding customer accounts by establishing and managing relationships with senior executives at some of the world's largest enterprises. See a problem, solve a problem. Work with cross-functional counterparts in Sales, Product Management, Engineering and Professional Services to evolve, scale and improve our customer's experience. Develop a strong knowledge of the entire suite of our clients solutions. Help to build, define, and architect the experience management category, and champion it to the world as one of the fastest growing segments in the experience economy.

3C Personalberatung: Der starke Partner für Ihre berufliche Zukunft. Our client is the leader in customer experience and creator of the Experience Management (XM) category. The company is changing the way organizations manage and improve the four core experiences of business--customer, employee, product, and brand. Over 11,000 organizations around the world are using their solutions to listen, understand, and take action on experience data. Their Platform is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about.   Customer Success Consultant/Manager DACH (m/f/x) ID. 29120 ID. 29120-JW Job Location: Prefered Munich Your Responsibilities: Assume revenue responsibility for a mixture of both Corporate & Enterprise customers with a focus on the DACH region.  You will understand their businesses to achieve quarterly and annual renewal and expansion targets. Define and execute your strategy for maturing and expanding customer accounts by establishing and managing relationships with senior executives at some of the world's largest enterprises. See a problem, solve a problem.  Work with cross-functional counterparts in Sales, Product Management, Engineering and Professional Services to evolve, scale and improve our customer's experience. Develop a strong knowledge of the entire suite of our clients solutions. Help to build, define, and architect the experience management category, and champion it to the world as one of the fastest growing segments in the experience economy. Your Qualifications: Bachelor's degree ideally in science, technology, engineering, commerce, business or a related field.  3 - 6 years experience in a combination of consulting, strategy, operations, product management or an equivalent field. Prior experience in management consulting or an advisory role in a related industry is preferred. Proven ability to successfully build scalable business operations, track, prioritize, and drive multiple concurrent projects from beginning to end. This position is expected to utilize data and metrics to communicate strategy to internal stakeholders and external clients. Entrepreneurial spirit with a high tolerance for ambiguity and complexity. Ability to be efficient with limited resources, to understand business needs and to communicate and present to Senior Management effectively. Ability to consider implications beyond individual customers, thinking holistically about the industry and our clients partnership with the customer business, and anticipating needs for increasing product performance and utility for customers. Our Offer: Our client is a Company that is dedicated to your ideas and growth, fills you with purpose, and provides a fun, inclusive work environment.   Interested ? We are looking forward to receiving your application online Apply via XING View more jobs here. Your contact person Frau Kathrin Grimm T: +4989179536-20 F: +4989179536-11 M: kgrimm@personalberatung-3c.de 3C - Career Consulting Company is a lot more than just a brand - it's a promise. Our commitment is the placement of specialists and high-class executives in internationally operating companies. We are the executive search firm that perfectly meets your premium requirements. Our consultants enjoy an excellent reputation across all our focus industrial sectors an therefore will guarantee a successfull collaboration. FAQ Impressum Datenschutz

Projekt- und Produktmanagement/ Qualitätsmanagement

Consulting/ Beratung

Ingenieurwesen

Sonstige Branchen

Personaldienstleistungen

Angestellter/ Fachkraft

Vollzeit

80331 München