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Ensure compliance with standards, good cyber security practices, local regulation, regulatory requirements Actively contribute to the Global IT Shared Services Delivery strategy Responsible for the service delivery of local and Global Platforms - Application Layer areas including quality of IT deliveries & performance of solutions Provide Support for local and Global Platforms Implementing & extending Companys tools & inspiring its use within the business environment, advising on best practices to ensure its features are utilized to their fullest Proactively identifies improvement areas, including user training on how to leverage Platforms, to drive both IT & process improvements. Interacts with and constructively challenges users & stakeholders to clarify needs & solution discovery Delivers quality configuration & development work relating to IT systems in scope. This includes estimation, planning and management of configuration work, development work or other tasks reporting on progress