Senior Customer Retention Marketing Manager (m/f/d)

73033 Göppingen
24.06.2019

Daten dieser Anzeige

Job-ID: 010597730
Senior Customer Retention Marketing Manager (m/f/d)

TeamViewer GmbH

Germany

https://jobs.jobvite.com/careers/teamviewer-global/job/ofjY9fwp/apply?__jvst=JobBoard

Creation of data-driven marketing campaigns (tactical and automated) for our existing customers Creation of content for marketing campaigns and materials for existing customers (e.g. landing pages, emails, after-sales surveys, NPS surveys) with the aim of increasing sales, retaining our customers and preventing churn Writing texts in English (and German) and creating graphic content for customer campaigns and materials Management of the entire implementation process of tactical and automated marketing campaigns from the content idea to the execution of the campaigns including tracking Work closely with our BI team to better understand our existing customers and conduct campaigns around customer engagement, cross-sell and up-sell Work closely with sales, our product management and BI to ensure a smooth cross-departmental communication and a positive customer experience Ensure a positive customer experience across all marketing touchpoints of the customer journey

Senior Customer Retention Marketing Manager (m/f/d) - Göppingen Germany - TeamViewer connects people, machines and devices of all kinds as a provider of secure cloud-based technologies. Worldwide, within seconds. Our products have over 200 million active users worldwide and are installed on over 1.8 billion devices in more than 100 countries. Founded in 2005, TeamViewer today has over 800 employees in 9 international locations. Responsibilities Creation of data-driven marketing campaigns (tactical and automated) for our existing customers Creation of content for marketing campaigns and materials for existing customers (e.g. landing pages, emails, after-sales surveys, NPS surveys) with the aim of increasing sales, retaining our customers and preventing churn Writing texts in English (and German) and creating graphic content for customer campaigns and materials Management of the entire implementation process of tactical and automated marketing campaigns from the content idea to the execution of the campaigns including tracking Work closely with our BI team to better understand our existing customers and conduct campaigns around customer engagement, cross-sell and up-sell Work closely with sales, our product management and BI to ensure a smooth cross-departmental communication and a positive customer experience Ensure a positive customer experience across all marketing touchpoints of the customer journey Requirements A successfully completed apprenticeship or degree in marketing and 1-3 years of professional experience in content creation with a focus on customer retention in B2B or B2C, preferably in an IT company Business level fluency in English Fluency in German is an advantage Confident handling of Adobe CC and WordPress (knowledge of HTML, CSS is an advantage) Experience in Microsoft Dynamics 365 CRM desirable Analytical thinking for continuous evaluation and optimization of relevant marketing KPIs Team-oriented, very well organized and efficient in time management High degree of personal responsibility, a hands-on mentality and a solution-oriented attitude Please apply now via following link: APPLY NOW   Agile Teams   Flexible Working Hours   Events   State of the Art Equipment   Sport + Wellness TeamViewer GmbH Herr Steffen Kolich Jahnstraße 30, 73037 Göppingen Phone: 07161 60692-630 follow us on Instagram: teamviewerlife Senior Customer Retention Marketing Manager Business-to-Business B2B B-to-B BtB Kundenbindungsmanager Kundenbindungsmangement Marketingexperte Marketingspezialist Corporate Writing Contentpflege Content Management Copywriting SEM SEO Suchmaschinenmarketing Produktbeschreibungen Social Media Medienmanagement CMS Kampagnenmanager Kampagnenmanagement Supportsystemmanager Supportsystemmanagement Anwendungsmanager Anwendungsmanagement Marketingreferent Kommunikationswissenschaften Kommunikationsfachwirt Medienwissenschaften Medienwissenschaftler Kommunikationswissenschaftler Kaufmann Kauffrau für Marketingkommunikation Marketingstrategie Marktbeobachtung Wettbewerbsbeobachtung IT-Dienstleistungen Software Softwareentwicklung IT Cloud Dienstleistungsunternehmen TeamViewer GmbH 73037 Göppingen Baden-Württemberg ax85984by

Marketing/ Werbung/ PR

IT/ Software

Angestellter/ Fachkraft

Vollzeit

73033 Göppingen