Technical Merchant Support Engineer (m/f/x) Division Payment & Risk

85609 Aschheim, 80331 München
10.10.2018

Daten dieser Anzeige

Job-ID: 008903627
Technical Merchant Support Engineer (m/f/x) Division Payment & Risk

Wirecard Technologies GmbH

Germany

https://jobs.wirecard.com/jobs/wirecard/wirecard/anzeige.php?anz_id=33%3cbr

Integration support with regard to our product platform Configuration of various set-ups in our systems Support for the automation of set-up processes (using scripting, like Perl, VBA etc.) Documentation of solutions developed for customer support Control and monitoring of customer communication and escalation messages Direct customer contact for technical and product-specific questions or issues (2nd level support) On-call service at night and at weekends

Technical Merchant Support Engineer (m/f/x) Division Payment & Risk The company Become a part of Wirecard Would you like to work for an international FinTech company and play an active role in shaping the future of payment? In that case, we look forward to you joining our team as we are constantly on the lookout for dedicated, talented people who share our vision. As a software and IT service provider listed on the DAX of the Deutsche Börse, Wirecard AG, based in Aschheim near Munich, is one of the globally leading independent providers of outsourcing and white label solutions for payment innovations. Wirecard Technologies GmbH combines the technology of our products and solutions. Wirecard Technologies GmbH's team members develop and promote our software of the future, to meet the needs of paying customers worldwide, to fulfill our product lines and to develop the IT infrastructure. To strengthen our team in Aschheim/Munich we are seeking to recruit a Technical Merchant Support Engineer (m/f/x) Division Payment & Risk Your duties Integration support with regard to our product platform Configuration of various set-ups in our systems Support for the automation of set-up processes (using scripting, like Perl, VBA etc.) Documentation of solutions developed for customer support Control and monitoring of customer communication and escalation messages Direct customer contact for technical and product-specific questions or issues (2nd level support) On-call service at night and at weekends Your profile A good to very good understanding of technical issues Basic knowledge of at least one programming language Basic knowledge of databases Basic knowledge of XML would be advantageous Professional experience in the IT sector would be beneficial Independent analytical approach and work ethic Excellent command of spoken and written English Knowledge of other languages would be advantageous What we offer Challenging and diverse tasks with scope for introducing your own ideas and experience An excellent working atmosphere in a highly-motivated and successful team with an international company culture Further professional and personal development at one of the world's leading providers of payment processing An attractive salary as well as long-term prospects and being part of a successful company that is growing strongly. A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events Your application Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen. Have we awakened your interest? If so please use our short online form to send us your application. Wirecard Technologies GmbH Ms. Julia Kagermeier Phone: +49 / 89 / 4424-191719 Einsteinring 35 85609 Aschheim APPLY NOW  > www.wirecard.com         

IT/ EDV Hardware & Netzwerke

IT/ Softwareentwicklung

Kundendienst/ Service

IT/ Software

Bereichs-/ Abteilungs-/ Gruppenleitung

Angestellter/ Fachkraft

Vollzeit

85609 Aschheim

80331 München