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Anzeigeninhalt:
12.07.2025, MED-EL Medical Electronics
Innsbruck
CRM Solution Architect (m/f/d)
Aufgaben:
Conduct a comprehensive analysis of our Microsoft Dynamics 365 CRM systems, identifying redundancies, inefficiencies, and integration challenges
Design end-to-end CRM processes, including data models, integration layers, workflows, and user interfaces
Define and enforce CRM development standards based on best practices and governance models
Oversee the implementation and customization of the CRM platform, ensuring alignment with business needs
Document system architecture and data flows to ensure smooth transition and effective knowledge retention
Qualifikationen:
At least 3 years of experience with Microsoft Dynamics 365
Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
Experience with integration tools and APIs
Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
Excellent English skills, both written and spoken
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