Application Engineer (m/f/x) Division Customer Management

85609 Aschheim, 85609 Aschheim, 80331 München
22.01.2019

Daten dieser Anzeige

Job-ID: 009499153
Application Engineer (m/f/x) Division Customer Management

Wirecard Technologies GmbH

Germany

https://jobs.wirecard.com/jobs/wirecard/wirecard/anzeige.php?anz_id=593

Administer the Customer Management applications on on-premises data center and on cloud as well as proactive monitoring of applications to ensure high availability of critical functions Perform deep analysis of incident tickets, including review for completion as well as 3rd Level Support in close collaboration with Infrastructure and development teams Coordinate completion of trouble tickets across all involved teams in a timely manner to meet Service Level Agreements Provide technical expertise during the launch or integration of new applications Keep customers and the stakeholders informed throughout the set up lifecycle Create and maintain knowledge base articles

Application Engineer (m/f/x) Division Customer Management The company Become a part of Wirecard Would you like to work for an international FinTech company and play an active role in shaping the future of payment? In that case, we look forward to you joining our team as we are constantly on the lookout for dedicated, talented people who share our vision. As a software and IT service provider listed on the DAX of the Deutsche Börse, Wirecard AG, based in Aschheim near Munich, is one of the globally leading independent providers of outsourcing and white label solutions for payment innovations. Wirecard Technologies GmbH combines the technology of our products and solutions. Wirecard Technologies GmbH's team members develop and promote our software of the future, to meet the needs of paying customers worldwide, to fulfill our product lines and to develop the IT infrastructure. To strengthen our team in Aschheim/Munich we are seeking to recruit an Application Engineer (m/f/x) Division Customer Management Your Duties Administer the Customer Management applications on on-premises data center and on cloud as well as proactive monitoring of applications to ensure high availability of critical functions Perform deep analysis of incident tickets, including review for completion as well as 3rd Level Support in close collaboration with Infrastructure and development teams Coordinate completion of trouble tickets across all involved teams in a timely manner to meet Service Level Agreements Provide technical expertise during the launch or integration of new applications Keep customers and the stakeholders informed throughout the set up lifecycle Create and maintain knowledge base articles Your profile Degree in Computer Science or any related field or equivalent work experience Strong Linux skills with multiple years of experience as Admin (m/f/x) with expertise in scripting with focus on automated solutions for common processes Experience in deploying and supporting web based applications and ability to grasp complex dependencies between multiple systems Strong knowledge of monitoring tools, including design of new monitoring checks Expert of Java application containers as well as experience with SQL reports and setup Control-M scheduled batch programs Experience with high-availability concepts, basic Java, Puppet, RPM, subversion tools, Jenkins, Elastic Search Experience with at least one orchestration and configuration management toolsets Excellent communication skills in English - spoken and written What we offer Challenging and diverse tasks with scope for introducing your own ideas and experience An excellent working atmosphere in a highly-motivated and successful team with an international company culture Further professional and personal development at one of the world's leading providers of payment processing An attractive salary as well as long-term prospects and being part of a successful company that is growing strongly. A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events Your application Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen. Have we awakened your interest? If so please use our short online form to send us your application. Wirecard Technologies GmbH Ms. Julia Heilmann Phone: +49 / 89 / 4424-191274 Einsteinring 35 85609 Aschheim APPLY NOW  > www.wirecard.com

IT/ Softwareentwicklung

Kundendienst/ Service

IT/ Software

Angestellter/ Fachkraft

Vollzeit

85609 Aschheim

80331 München