Continental AG

In this role you are in charge of following task: Relationship management: Maintain business partner relationship on comparable level Establish and maintain customer network on comparable level Ensure communication between internal and external business partners - Be "the voice of the Customer" in front of the customer Organize management meetings up to appropriate management level Leads price, claim or contract negotiations from and towards customers within defined parameters Negotiation of claims raised from our side of all sort such as: Tooling R&D cost reimbursements, volume shortfalls etc. Negotiation of claims raised from the customer side such as warranty, field actions, volumes etc. More financial oriented to the customer than KAM Support KAM & Claim Office for all top level / escalated claims Identify and prepare relevant customer strategy considering business environment and target setting for sales Propose customer programs to attack with which products at what time and with a defined action plan Propose customer specific product offerings (Sales "Funnel" of Opportunites) Identify customer needs and white spots Responsible for competitor analysis Responsible for all tasks / activities related to Order Intake, Acquisition and Quote Process Define, develop, and execute acquisition strategy and achieve agreed order intake targets Responsible for execution of: All tasks of the value chain starting from technical and commercial frontloading in the pre-acquisition process until completion of the quotation process, annual price negotiations and Spare Part Pricing according to Quality Certification (IATF 16949 / TS 16949) Commercial activities during the project / product delvelopment (e.g. Cost and Price Tracking, Change Request etc.) Applications from severely handicapped people are welcome.